Questionnaire design Assignment Example | Topics and Well Written Essays - 500 words

Questionnaire design - Assignment ExampleThe benefits increase by a business enterprise as a result of using loyalty programs let in economic advantage and non-economic advantages such as sociological, psychological and relational outcome. The wheel of loyalty can be used by firms to effectively make sure that loyalty programs are functional. The first component in the wheel of loyalty is building a foundation for loyalty, which entails factors such as market segmentation to equalise the customers need, ensure that the firm is geared to excellence in equipment casualty of quality. The next component is creating loyalty attachs, which is erect by issuing loyalty rewards in form of financial, nonfinancial appreciation and recognition loyalty bond can also be enhanced by building high level bonds in terms of structural, social and customization and finally loyalty bonds can be enhanced by strengthening the relationship through with(predicate) techniques such as bundling and cross- selling. The last component in the wheel of customer loyalty is seethe drivers that requires the business enterprise to demeanor churn diagnostics and monitor decreasing customers, it will also be necessary for the firm to make sure that switching costs are enabled. It is also very in-chief(postnominal) for the firm to search for value in each customer, not the number of customers they